Privacy policy

Privacy Policy – Bluzeo

Last updated: February 2, 2026

This Privacy Policy describes how Bluzeo ("we", "us", "our") collects, uses, and protects personal information when you visit our website bluzeo.com, place an order, or use our services (collectively, the "Services").

Policy Updates

We may periodically update this policy to reflect changes in our services, legal obligations, or business practices. The most current version will always be available on this page with an updated date.

Information We Collect

Information You Provide

We collect personal information you voluntarily provide, including:

• Contact details (name, address, email, phone number)
• Order and payment information (invoice, shipping address, confirmation)
• Account information (if applicable)
• Communications with customer support

Information Collected Automatically

We automatically collect technical data when you use our site, such as IP address, browser type, device type, pages visited, and interactions—often using cookies and similar technologies.

Information from Third Parties

We may receive additional information from trusted partners (e.g., payment processors, shipping carriers, service providers) to fulfill orders and provide services.

Purpose of Data Processing

We process data only when necessary and lawful, specifically to:

• Process orders and provide customer service
• Communicate about your order
• Improve our site and services
• Fulfill legal obligations (e.g., tax documentation)
• Prevent fraud and abuse
• With your consent – send marketing information and materials

Cookies

We use cookies and similar technologies to ensure site functionality, improve performance, and—with consent—for analytics and marketing.

You can manage cookies in your browser settings. Disabling them may affect site functionality.

Third-Party Services

We use the following third-party services that may collect data:

• Google Analytics: Analyzes website traffic and user behavior
• Google Pixel: Tracks conversions and enables advertising
• Shopify Payments: Processes payments securely

Data Sharing

We share personal information only when necessary to provide services or as required by law. This includes:

• Payment processors
• Logistics partners
• IT and hosting service providers
• Government authorities (when required by law)

We do not sell or rent personal information to third parties.

External Sites

Our site may contain links to other websites. We are not responsible for their content or privacy policies. Please review their policies separately.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

Data Security and Retention

We implement appropriate technical and organizational measures to protect data from unauthorized access, loss, or misuse.

We retain personal information only as long as necessary for the purposes for which it was collected, unless longer retention is required by law.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your data
• Restrict or object to processing
• Data portability
• Withdraw consent (if data was processed based on consent)
• File a complaint with your local data protection authority

To exercise these rights, contact us at: hello@bluzeo.com. We may request identity verification to protect your data.

International Data Transfers

If data is processed outside your country (including outside the EU), we take appropriate protective measures, such as standard contractual clauses, when required.

Contact Information

Store Name: Bluzeo

Address: 323 Euclid Ave, Toronto, ON M6J 2K1, Canada

Email: hello@bluzeo.com

Phone: +1 236 242 4782

Contact Form: Click here

Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

We typically respond to emails within 1–2 business days.